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Complaint log

BOK Financial complaint log

The newest complaints about BOK Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZIn progressYes
Nov 8, 2026Bank accountsDebankingNMIn progressYes
Nov 8, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZIn progressYes
Nov 3, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuKSIn progressYes
Nov 3, 2026Bank accountsClosing an accountFunds not received from closed accountTXExplainedYes
Nov 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXIn progressYes
Oct 29, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOIn progressYes
Oct 24, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Oct 19, 2026Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Oct 15, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAZExplainedYes
Oct 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Oct 9, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingARExplainedYes
Oct 2, 2026Bank accountsManaging an accountDeposits and withdrawalsOKExplainedYes
Sep 29, 2026Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Sep 25, 2026MortgagesTrouble during payment processPayment processOKExplainedYes
Sep 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyOKExplainedYes
Sep 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Sep 7, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes
Sep 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNCExplainedYes
Sep 2, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNMExplainedYes
Sep 2, 2026MortgagesClosing on a mortgageFees or costs after closingOKExplainedYes
Aug 28, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Aug 22, 2026Bank accountsManaging an accountProblem accessing accountTXExplainedYes
Aug 18, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCOExplainedYes
Aug 15, 2026Bank accountsClosing an accountCan't close your accountOKMoney backYes
Aug 13, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedAZExplainedYes
Aug 5, 2026Bank accountsClosing an accountCompany closed your accountOKExplainedYes
Jul 24, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesCOExplainedYes
Jul 21, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNMExplainedYes
Jul 10, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Jul 9, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedCOExplainedYes
Jul 8, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNMExplainedYes
Jul 6, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Jun 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 28, 2026Bank accountsClosing an accountCompany closed your account-ExplainedYes
Jun 17, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Jun 1, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNMExplainedYes
May 28, 2026MortgagesClosing on a mortgageDelays with the closing processMEExplainedYes
May 26, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
May 20, 2026MortgagesIncorrect information on your reportAccount information incorrectTXExplainedYes
May 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
May 11, 2026Bank accountsManaging an accountProblem using a debit or ATM cardAZExplainedYes
May 4, 2026Bank accountsClosing an accountCompany closed your accountCOExplainedYes
Apr 20, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Apr 20, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Apr 17, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Mar 31, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedOKExplainedYes
Mar 31, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeOKExplainedYes
Mar 30, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Mar 28, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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