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Mortgages

Complaint 3958683 Synchrony

Fixed
Company
Synchrony
Product
Mortgage · Conventional home mortgage
From
Arizona 85028
Filed by
Referral
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 15, 2020Complaint received
  2. Nov 17, 2020Sent to Synchrony (2 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Synchrony complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Mar 31, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanIDExplainedYes
Aug 9, 2023MortgagesTrouble during payment processNDFixedYes
Oct 21, 2022MortgagesTrouble during payment processMOExplainedYes
Jul 20, 2021MortgagesTrouble during payment processFLExplainedYes
May 7, 2021MortgagesTrouble during payment processNYExplainedYes
Dec 10, 2018MortgagesTrouble during payment processTXExplainedYes
Nov 1, 2018MortgagesTrouble during payment processCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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