Complaint 4126932 MOHELA

Explained

Company: MOHELA
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem when making payments
Detail: Problem during payment process
From: California 958XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Feb 9, 2021Complaint received
Mar 1, 2021Sent to MOHELA (20 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MOHELA complaints about problem when making payments

Received	About	Issue	State	Answer	On time
Oct 22, 2026	Payday & personal loans	Problem when making payments	MI	Explained	Yes
Jan 26, 2024	Credit cards	Problem when making paymentsProblem during payment process	CA	Explained	Yes
Oct 4, 2023	Payday & personal loans	Problem when making payments	NY	Explained	No
May 27, 2020	Credit cards	Problem when making paymentsYou never received your bill or did not know a payment was due	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 23 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works