Case file
Money transfers & apps
Complaint 4138477 Santander Bank
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 13, 2021Complaint received
- Feb 19, 2021Sent to Santander Bank (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Bank complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 11, 2022 | Money transfers & apps | Money was not available when promised | PA | Explained | No |
| May 23, 2022 | Money transfers & apps | Money was not available when promised | PA | Explained | No |
| Jan 31, 2022 | Money transfers & apps | Money was not available when promised | - | Explained | Yes |
| Dec 21, 2020 | Money transfers & apps | Money was not available when promised | MA | Explained | Yes |
| Jun 25, 2020 | Money transfers & apps | Money was not available when promised | NY | Explained | Yes |
| Jan 15, 2020 | Money transfers & apps | Money was not available when promised | MA | Explained | Yes |
| Dec 17, 2017 | Money transfers & apps | Money was not available when promised | MA | Explained | Yes |
| Nov 29, 2016 | Money transfers & apps | Money was not available when promised | MA | Explained | Yes |
| Aug 13, 2015 | Money transfers & apps | Money was not available when promised | RI | Explained | Yes |
| May 22, 2015 | Money transfers & apps | Money was not available when promised | MA | Closed | Yes |
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