Complaint 4170887 Customers Bancorp

Explained

Company: Customers Bancorp
Product: Payday loan, title loan, or personal loan · Installment loan
Issue: Getting the loan
From: North Carolina 28787
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Feb 25, 2021Complaint received
Feb 27, 2021Sent to Customers Bancorp (2 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about getting the loan

Received	About	Issue	State	Answer	On time
Sep 14, 2026	Payday & personal loans	Getting the loan	UT	Explained	Yes
Apr 15, 2025	Payday & personal loans	Getting the loan	NV	Fixed	Yes
Sep 6, 2023	Payday & personal loans	Getting the loan	TX	Explained	Yes
May 5, 2023	Payday & personal loans	Getting the loan	OR	Explained	Yes
Aug 19, 2021	Payday & personal loans	Getting the loan	GA	Explained	Yes
Jul 8, 2021	Payday & personal loans	Getting the loan	GA	Explained	Yes
Mar 29, 2021	Payday & personal loans	Getting the loan	NJ	Explained	Yes
Sep 25, 2020	Payday & personal loans	Getting the loan	OK	Explained	Yes
May 13, 2020	Payday & personal loans	Getting the loan	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works