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Money transfers & apps

Complaint 4261429 Instarem PTE

Explained
Product
Money transfer, virtual currency, or money service · International money transfer
From
Illinois 60150
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 31, 2021Complaint received
  2. Apr 9, 2021Sent to Instarem PTE (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Instarem PTE complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Sep 16, 2026Money transfers & appsMoney was not available when promised-ExplainedNo
May 20, 2021Money transfers & appsMoney was not available when promisedCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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