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Payment company · complaint record

Instarem PTE complaints

Consumers have filed 23 complaints about Instarem PTE since 2019, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is money was not available when promised.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
23

Since April 2019

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 98.1%

Closed with relief
0%

Typical payment company: 16%

Last 30 days
0

Newest: Sep 16, 2026

Rank
#51 of 72

Most complained-about payment apps & money transfer services

Instarem PTE complaints by month

The busiest month was December 2019 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Instarem PTE answered all time

  • Closed with non-monetary relief14.3%
  • Closed with explanation2295.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Instarem PTE complaints are about

  • Money transfers & apps2296%
  • Debt collection14%

Top Instarem PTE problems

Where Instarem PTE complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Georgia (7), California (4), Texas (3), New York (2), Washington (1).

Instarem PTE compared with other payment apps & money transfer services

#CompanyScore12 monthsChangeOn timeReliefGrade
1Ria EnviaMoney transfers & apps3962+13%96.8%0%D
2Bill.ComMoney transfers & apps5555+62%100%4%C
3Global Tel*LinkMoney transfers & apps4046+48%93.5%15%D
4AirtmMoney transfers & apps038+192%50%0%F
5Paysend USMoney transfers & apps1026new88.5%0%F
6Ingo MoneyMoney transfers & apps10260%88.5%0%F
7PLS GroupMoney transfers & apps7225+32%100%16%B
8Instarem PTEMoney transfers & apps-1new0%0%-

Compare side by side: Instarem PTE vs Ria Envia · Instarem PTE vs Bill.Com · Instarem PTE vs Global Tel*Link · Instarem PTE vs Airtm

What people say about Instarem PTE

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Latest Instarem PTE complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 16, 2026Money transfers & appsMoney was not available when promised-ExplainedNo
Sep 16, 2025Money transfers & appsFraud or scamCAExplainedNo
Oct 9, 2024Money transfers & appsWrong amount charged or receivedTXExplainedNo
Jun 20, 2024Money transfers & appsOther transaction problemNYExplainedYes
Jun 17, 2024Money transfers & appsOther transaction problemNHExplainedYes
May 19, 2023Money transfers & appsFraud or scamWIExplainedYes
May 10, 2023Money transfers & appsOther transaction problemCAExplainedNo
Dec 8, 2022Money transfers & appsFraud or scamFLExplainedYes
Jun 27, 2022Money transfers & appsFraud or scamNYExplainedYes
Dec 21, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursWAExplainedYes
Aug 16, 2021Money transfers & appsConfusing or missing disclosuresTXExplainedYes
May 20, 2021Money transfers & appsMoney was not available when promisedCAExplainedYes

Questions about Instarem PTE

How many complaints does Instarem PTE have?

Instarem PTE has 23 complaints on record since April 2019, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Instarem PTE respond to complaints?

Yes. Instarem PTE answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Instarem PTE?
Is Instarem PTE legit?

Instarem PTE is a real company with a public complaint record: consumers have complained about it 23 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Instarem PTE legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Instarem PTE?

Complain to Instarem PTE in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Instarem PTE complaints come from?

Most come from Georgia (7), California (4), Texas (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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