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Case file

Bank accounts

Complaint 4288434 Community Financial System

Explained
Product
Checking or savings account · Checking account
Detail
Was not notified of investigation status or results
From
New York 12935
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 11, 2021Complaint received
  2. Apr 15, 2021Sent to Community Financial System (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Community Financial System complaints about problem with a credit reporting company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
May 5, 2023Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysPAExplainedYes
Feb 18, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNYExplainedYes
Jun 11, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Feb 18, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsNYExplainedYes
Oct 24, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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