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Mortgages

Complaint 4314049 Guild

Explained
Company
Guild
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
Washington 98632
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 20, 2021Complaint received
  2. Apr 20, 2021Sent to Guild
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Guild complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)WAIn progressYes
Oct 20, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes
Oct 14, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMTIn progressYes
Oct 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAKIn progressYes
Oct 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXIn progressYes
Oct 1, 2026MortgagesTrouble during payment processPayment processWAExplainedYes
Sep 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNEExplainedYes
Sep 16, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Sep 9, 2026MortgagesTrouble during payment processPayment processAZExplainedYes
Sep 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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