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Complaint log

Guild complaint log

The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAIn progressYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAIn progressYes
Nov 5, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAIn progressYes
Nov 5, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXIn progressYes
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAIn progressYes
Nov 4, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORIn progressYes
Nov 3, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuUTIn progressYes
Oct 31, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingUTIn progressYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXIn progressYes
Oct 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNMIn progressYes
Oct 27, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)WAIn progressYes
Oct 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectCOExplainedYes
Oct 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNMIn progressYes
Oct 23, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMOIn progressYes
Oct 20, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes
Oct 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCOIn progressYes
Oct 19, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportKSIn progressYes
Oct 19, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Oct 19, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAIn progressYes
Oct 17, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAIn progressYes
Oct 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLIn progressYes
Oct 15, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXIn progressYes
Oct 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalINIn progressYes
Oct 14, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMTIn progressYes
Oct 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAKIn progressYes
Oct 10, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPAIn progressYes
Oct 10, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMOIn progressYes
Oct 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLIn progressYes
Oct 9, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLIn progressYes
Oct 9, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingGAIn progressYes
Oct 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXIn progressYes
Oct 6, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Oct 5, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresFLIn progressYes
Oct 1, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Oct 1, 2026MortgagesTrouble during payment processPayment processWAExplainedYes
Sep 30, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Sep 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNEExplainedYes
Sep 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Sep 27, 2026MortgagesIncorrect information on your reportAccount status incorrectMOFixedYes
Sep 25, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXIn progressYes
Sep 25, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAIn progressYes
Sep 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Sep 23, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeSCExplainedYes
Sep 22, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMEIn progressYes
Sep 22, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeALExplainedYes
Sep 21, 2026MortgagesStruggling to pay mortgageForeclosureMOExplainedNo
Sep 20, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresSCIn progressYes
Sep 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAIn progressYes
Sep 18, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedNo
Sep 16, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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