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Student loans

Complaint 4345569 Alum Financial

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
New York 11104
Filed by
Phone
Company's answer
Untimely response
On time
No
  1. May 3, 2021Complaint received
  2. Oct 27, 2021Sent to Alum Financial (177 days later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Alum Financial complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jul 14, 2022Student loansDealing with your lender or servicerDon't agree with the fees chargedORNo timely replyNo
Jan 18, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledMSNo timely replyNo
Sep 23, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledTXNo timely replyNo
Sep 1, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedGANo timely replyNo
Aug 25, 2021Student loansDealing with your lender or servicerReceived bad information about your loanFLNo timely replyNo
Aug 12, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCONo timely replyNo
Jul 12, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledNJNo timely replyNo
Jun 9, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCONo timely replyNo
May 27, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNJNo timely replyNo
May 12, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledPANo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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