Case file
Mortgages
Complaint 4351106 Hilltop
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 4, 2021Complaint received
- May 5, 2021Sent to Hilltop (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Hilltop complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | SC | Explained | Yes |
| May 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | SC | Explained | Yes |
| Apr 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | KY | Explained | Yes |
| Mar 10, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | SC | Explained | Yes |
| Aug 21, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | SC | Explained | Yes |
| Apr 12, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Jan 31, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | TX | Fixed | Yes |
| Dec 11, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MO | Explained | Yes |
| Aug 13, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Jul 17, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MI | Explained | Yes |
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