Case file
Mortgages
Complaint 4386973 Sterling Bancorp
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Referral · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- May 17, 2021Complaint received
- May 18, 2021Sent to Sterling Bancorp (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sterling Bancorp complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 15, 2021 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Aug 5, 2021 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| May 13, 2021 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| May 13, 2021 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Apr 7, 2021 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Apr 7, 2021 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Mar 16, 2021 | Mortgages | Trouble during payment process | NJ | Explained | No |
| Mar 15, 2021 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Mar 3, 2021 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Jan 21, 2021 | Mortgages | Trouble during payment process | NY | Explained | Yes |
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