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Crypto

Complaint 4423800 Paxful

Explained
Company
Paxful
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Florida 34698
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 2, 2021Complaint received
  2. Oct 27, 2021Sent to Paxful (147 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Paxful complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Oct 2, 2025CryptoMoney was not available when promised-FixedYes
Sep 22, 2025CryptoMoney was not available when promisedCAExplainedNo
May 18, 2023CryptoMoney was not available when promised-ExplainedYes
Apr 25, 2023CryptoMoney was not available when promisedNCExplainedYes
Jul 8, 2022CryptoMoney was not available when promisedOHExplainedYes
Feb 27, 2022CryptoMoney was not available when promised-ExplainedYes
Jul 3, 2021CryptoMoney was not available when promisedCAExplainedYes
May 15, 2021CryptoMoney was not available when promised-ExplainedYes
May 5, 2021CryptoMoney was not available when promised-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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