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Complaint log

Paxful complaint log

The newest complaints about Paxful, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2025CryptoWrong amount charged or receivedCAExplainedYes
Oct 7, 2025Bank accountsManaging an accountProblem accessing accountVTMoney backYes
Oct 2, 2025CryptoMoney was not available when promised-FixedYes
Sep 22, 2025CryptoMoney was not available when promisedCAExplainedNo
Aug 20, 2025CryptoConfusing or missing disclosures-ExplainedYes
Aug 18, 2025CryptoOther service problem-Money backNo
Jun 13, 2025CryptoFraud or scam-ExplainedNo
Jun 4, 2025Money transfers & appsTrouble accessing funds in your mobile or digital wallet-Money backNo
May 9, 2025CryptoFraud or scam-ExplainedYes
Mar 31, 2025Debt relief & credit repairDidn't provide services promised-ExplainedYes
Feb 28, 2025CryptoFraud or scamOKExplainedYes
Feb 11, 2025CryptoOther transaction problemCAMoney backNo
Feb 10, 2025CryptoOther transaction problemCOExplainedNo
Jan 7, 2025CryptoOther transaction problemOHExplainedNo
Jan 2, 2025CryptoFraud or scam-Money backYes
Nov 12, 2024CryptoFraud or scamFLMoney backNo
Aug 10, 2024CryptoFraud or scamPAExplainedNo
Mar 23, 2024CryptoFraud or scam-Money backNo
Feb 19, 2024CryptoOther service problem-ExplainedYes
Nov 9, 2023CryptoOther transaction problemNYExplainedNo
Nov 2, 2023CryptoFraud or scamMDExplainedYes
Sep 15, 2023CryptoFraud or scamIDExplainedYes
May 18, 2023CryptoMoney was not available when promised-ExplainedYes
Apr 25, 2023CryptoMoney was not available when promisedNCExplainedYes
Apr 19, 2023CryptoConfusing or missing disclosuresNVExplainedYes
Apr 12, 2023CryptoOther service problem-ExplainedYes
Mar 15, 2023CryptoFraud or scamFLExplainedNo
Feb 12, 2023CryptoFraud or scam-ExplainedYes
Feb 12, 2023CryptoOther transaction problemCAExplainedYes
Dec 21, 2022Money transfers & appsFraud or scamMDExplainedNo
Dec 20, 2022Money transfers & appsFraud or scamMDExplainedNo
Sep 9, 2022CryptoFraud or scamNMExplainedYes
Aug 11, 2022CryptoFraud or scamCAExplainedNo
Aug 4, 2022CryptoFraud or scamNYExplainedYes
Jul 13, 2022CryptoFraud or scam-ExplainedYes
Jul 8, 2022CryptoMoney was not available when promisedOHExplainedYes
May 4, 2022Money transfers & appsFraud or scamCAExplainedNo
Apr 26, 2022CryptoFraud or scam-ExplainedYes
Apr 25, 2022CryptoFraud or scam-ExplainedNo
Mar 26, 2022Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 days-ExplainedYes
Mar 26, 2022Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 days-ExplainedYes
Mar 11, 2022CryptoFraud or scamIDExplainedNo
Feb 27, 2022CryptoMoney was not available when promised-ExplainedYes
Jan 20, 2022CryptoFraud or scamWAExplainedYes
Dec 27, 2021CryptoFraud or scam-ExplainedYes
Dec 2, 2021CryptoFraud or scamNJExplainedYes
Sep 13, 2021Money transfers & appsFraud or scamCAExplainedYes
Jul 15, 2021CryptoFraud or scamKYExplainedYes
Jul 3, 2021CryptoMoney was not available when promisedCAExplainedYes
Jun 23, 2021CryptoFraud or scam-ExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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