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Credit cards

Complaint 4626729 HSBC

Explained
Company
HSBC
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
California 90005
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 12, 2021Complaint received
  2. Aug 13, 2021Sent to HSBC (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HSBC complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Aug 30, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Aug 23, 2024Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNJExplainedYes
Jun 4, 2024Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNYExplainedYes
Mar 7, 2023Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Sep 15, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNYExplainedYes
Sep 9, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNYExplainedYes
Jun 16, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional terms-ExplainedYes
Jun 14, 2021Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNYExplainedYes
Dec 9, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes
Jun 9, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsWIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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