Case file
Credit cards
Complaint 4631326 Egl US
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- You never received your bill or did not know a payment was due
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Aug 14, 2021Complaint received
- Sep 17, 2021Sent to Egl US (34 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Egl US complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 17, 2026 | Payday & personal loans | Problem when making payments | TX | Explained | No |
| Aug 19, 2026 | Payday & personal loans | Problem when making payments | PA | Explained | Yes |
| Aug 13, 2026 | Payday & personal loans | Problem when making payments | FL | Explained | Yes |
| Jul 17, 2026 | Payday & personal loans | Problem when making payments | MI | Explained | Yes |
| Jun 30, 2026 | Payday & personal loans | Problem when making payments | SC | Explained | Yes |
| May 27, 2026 | Payday & personal loans | Problem when making payments | SC | Explained | Yes |
| Apr 3, 2026 | Payday & personal loans | Problem when making payments | TX | Explained | No |
| Mar 7, 2026 | Payday & personal loans | Problem when making payments | TX | Explained | No |
| Jan 29, 2026 | Payday & personal loans | Problem when making payments | FL | Explained | Yes |
| Jan 22, 2026 | Payday & personal loans | Problem when making payments | FL | Explained | Yes |
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