Complaint 4702899 Wafd Bank

Explained

Company: Wafd Bank
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Detail: Card was charged for something you did not purchase with the card
From: Arizona 85648
Filed by: Phone · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Sep 8, 2021Complaint received
Sep 16, 2021Sent to Wafd Bank (8 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Wafd Bank complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
May 14, 2024	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	OR	Explained	Yes
Feb 25, 2019	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	NV	Explained	Yes
Jul 24, 2018	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	NV	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works