Bank · complaint record
Wafd Bank complaints
Consumers have filed 326 complaints about Wafd Bank since 2011, 45 of them in the last 12 months (+67% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical bank. The most common problem is managing an account.
Weak response record. How it works
- Complaints on record
- 326
- Last 12 months
- 45
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 4
- Rank
- #88 of 188
Since December 2011
+67% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 28, 2026
Most complained-about banks & credit unions
Wafd Bank complaints by month
The busiest month was January 2026 (11 complaints). Complaints in the last 12 months are up 67% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Wafd Bank answered last 12 months
- Closed with explanation45100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend3/15+67% vs last year
What Wafd Bank complaints are about
Top Wafd Bank problems
Inside "Managing an account"
- Deposits and withdrawals 28
- Funds not handled or disbursed as instructed 15
- Problem using a debit or ATM card 9
- Problem accessing account 9
- Problem making or receiving payments 8
- Fee problem 8
Where Wafd Bank complaints come from
Most complaints: Washington (103), Oregon (45), Arizona (44), New Mexico (27), California (26).
Wafd Bank compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Majority USABank accounts | 43 | 48 | D |
| 2 | First Commonwealth FinancialBank accounts | 54 | 47 | C |
| 3 | Community Financial SystemBank accounts | 41 | 47 | D |
| 4 | United BanksharesBank accounts | 32 | 46 | F |
| 5 | RenasantBank accounts | 55 | 46 | C |
| 6 | Wafd BankBank accounts | 48 | 45 | D |
| 7 | Payfare InternationalBank accounts | 56 | 44 | C |
| 8 | Wesbanco BankBank accounts | 58 | 42 | C |
Compare side by side: Wafd Bank vs Majority USA · Wafd Bank vs First Commonwealth Financial · Wafd Bank vs Community Financial System · Wafd Bank vs United Bankshares
What people say about Wafd Bank
All experiencesNo experiences with Wafd Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Wafd Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 26, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Oct 21, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Oct 17, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Oct 16, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 8, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 8, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 17, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 12, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Sep 5, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Sep 4, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 23, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
Questions about Wafd Bank
How many complaints does Wafd Bank have?
Wafd Bank has 326 complaints on record since December 2011, including 45 in the last 12 months and 4 in the last 30 days. That makes it number 707 of every company by complaints this year.
Does Wafd Bank respond to complaints?
Yes. Wafd Bank answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 48/100 (grade D).
What do people complain about most with Wafd Bank?
The most common problems are managing an account (92), closing an account (22), problem with a lender or other company charging your account (12).
Is Wafd Bank legit?
Wafd Bank is a real company with a public complaint record: consumers have complained about it 326 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Wafd Bank legit? for the signals, red flags and how to protect yourself.
Are complaints about Wafd Bank going up or down?
Up. There were 45 complaints in the last 12 months against 27 in the 12 before (+67%). See every month.
How do I file a complaint against Wafd Bank?
Complain to Wafd Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Wafd Bank complaints come from?
Most come from Washington (103), Oregon (45), Arizona (44). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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