Case file
Bank accounts
Complaint 4748639 Umpqua
Explained- Product
- Checking or savings account · Checking account
- Detail
- Overdrafts and overdraft fees
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 22, 2021Complaint received
- Oct 6, 2021Sent to Umpqua (14 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about problem caused by your funds being low
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 8, 2023 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | WA | Explained | Yes |
| Jan 14, 2023 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | CA | Explained | Yes |
| Mar 27, 2021 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | CA | Explained | Yes |
| Aug 13, 2019 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | WA | Explained | Yes |
| Aug 5, 2019 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | CA | Explained | Yes |
| Jun 24, 2019 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | OR | Explained | Yes |
| May 2, 2019 | Bank accounts | Problem caused by your funds being lowLate or other fees | CA | Explained | Yes |
| Jan 23, 2019 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | WA | Explained | Yes |
| Aug 17, 2017 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | WA | Explained | Yes |
| Jul 5, 2017 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | WA | Money back | Yes |
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