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Money transfers & apps

Complaint 4765179 Santander Bank

Explained
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
New York 11209
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 28, 2021Complaint received
  2. Sep 29, 2021Sent to Santander Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Mar 31, 2021Money transfers & appsUnexpected or other feesNJExplainedYes
Sep 9, 2018Money transfers & appsUnexpected or other feesPAExplainedYes
Jul 21, 2017Money transfers & appsUnexpected or other feesRIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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