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Mortgages

Complaint 4855674 USAA

Fixed
Company
USAA
Product
Mortgage · VA mortgage
From
Georgia 31069
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Oct 28, 2021Complaint received
  2. Oct 28, 2021Sent to USAA
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More USAA complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 29, 2026MortgagesStruggling to pay mortgageForeclosureARFixedYes
Jul 8, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMDExplainedYes
Nov 28, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Nov 10, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Nov 6, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 20, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Oct 13, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Oct 8, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Jul 31, 2025MortgagesStruggling to pay mortgageForeclosureMAExplainedYes
Jul 22, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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