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Mortgages

Complaint 4871864 First Hawaiian

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
Hawaii 96797
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 2, 2021Complaint received
  2. Nov 3, 2021Sent to First Hawaiian (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Hawaiian complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026MortgagesTrouble during payment processPayment processFLIn progressYes
Oct 10, 2026MortgagesTrouble during payment processFees chargedHIFixedYes
Aug 18, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Jun 23, 2026MortgagesTrouble during payment processPayment processHIExplainedYes
Jan 16, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceORMoney backYes
Mar 11, 2022MortgagesTrouble during payment processHIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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