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Complaint log

First Hawaiian complaint log

The newest complaints about First Hawaiian, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026MortgagesTrouble during payment processPayment processFLIn progressYes
Oct 13, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesHIExplainedYes
Oct 12, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedHIMoney backYes
Oct 10, 2026MortgagesTrouble during payment processFees chargedHIFixedYes
Sep 15, 2026Payday & personal loansGetting the loanGUFixedYes
Aug 24, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offHIExplainedYes
Aug 18, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Aug 11, 2026Bank accountsClosing an accountCompany closed your accountHIExplainedYes
Aug 4, 2026Money transfers & appsMoney was not available when promisedGUExplainedYes
Jul 26, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectHIFixedYes
Jul 21, 2026Bank accountsClosing an accountCan't close your accountTXExplainedYes
Jul 16, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementHIExplainedYes
Jul 13, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementHIExplainedYes
Jul 7, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 7, 2026Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Jul 6, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanHIExplainedYes
Jul 6, 2026Bank accountsManaging an accountProblem accessing accountHIExplainedYes
Jun 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectHIExplainedYes
Jun 26, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesCAExplainedYes
Jun 25, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneHIExplainedYes
Jun 23, 2026MortgagesTrouble during payment processPayment processHIExplainedYes
Jun 13, 2026Bank accountsClosing an accountCompany closed your accountHIExplainedYes
May 28, 2026Bank accountsManaging an accountProblem making or receiving paymentsHIExplainedYes
May 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedHIExplainedYes
May 25, 2026Credit cardsFees or interestProblem with feesNVExplainedYes
May 19, 2026Auto loans & leasesProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
May 13, 2026Bank accountsManaging an accountProblem making or receiving paymentsHIExplainedYes
May 11, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountHIExplainedYes
May 9, 2026Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Apr 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Apr 29, 2026MortgagesIncorrect information on your reportAccount status incorrectVAMoney backYes
Apr 25, 2026Bank accountsManaging an accountBanking errorsHIMoney backYes
Apr 19, 2026Bank accountsManaging an accountProblem making or receiving paymentsHIExplainedYes
Apr 12, 2026Bank accountsManaging an accountProblem using a debit or ATM cardHIExplainedYes
Apr 9, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedHIExplainedYes
Apr 4, 2026Money transfers & appsFraud or scamGUExplainedYes
Apr 1, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceHIExplainedYes
Mar 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectHIExplainedYes
Mar 26, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Mar 25, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementHIExplainedYes
Mar 17, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesAZExplainedYes
Mar 16, 2026Money transfers & appsOther service problem-ExplainedYes
Mar 10, 2026Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
Feb 26, 2026Bank accountsManaging an accountBanking errorsGUExplainedYes
Feb 17, 2026Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesHIExplainedYes
Feb 15, 2026Bank accountsManaging an accountDeposits or withdrawalsGUExplainedYes
Feb 10, 2026CryptoMoney was not available when promisedHIExplainedYes
Feb 7, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportHIExplainedYes
Jan 30, 2026Payday & personal loansGetting a line of creditWAMoney backYes
Dec 25, 2025Credit reportingIncorrect information on your reportAccount status incorrectHIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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