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Student loans

Complaint 4916237 DocuService

Money back
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New Jersey 077XX
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Nov 16, 2021Complaint received
  2. Feb 28, 2022Sent to DocuService (104 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More DocuService complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Dec 1, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledOHMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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