Complaint 5017916 Santander Bank

Explained

Company: Santander Bank
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Trouble using your card
Detail: Can't use card to make purchases
From: New Jersey 07754
Filed by: Referral
Company's answer: Closed with explanation
On time: No
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Dec 2, 2021Complaint received
Dec 16, 2021Sent to Santander Bank (14 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bank complaints about trouble using your card

Received	About	Issue	State	Answer	On time
Dec 8, 2020	Credit cards	Trouble using your cardCredit card company won't increase or decrease your credit limit	MA	Explained	Yes
Feb 28, 2020	Credit cards	Trouble using your cardCredit card company won't increase or decrease your credit limit	PA	Explained	Yes
Sep 11, 2019	Credit cards	Trouble using your cardCan't use card to make purchases	NJ	Explained	Yes
May 3, 2019	Credit cards	Trouble using your cardCan't use card to make purchases	PA	Explained	Yes
Mar 4, 2019	Credit cards	Trouble using your cardCan't use card to make purchases	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works