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Mortgages

Complaint 5027278 Highlands Residential Mortgage

Explained
Product
Mortgage · FHA mortgage
From
Texas 75126
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 20, 2021Complaint received
  2. Dec 20, 2021Sent to Highlands Residential Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Highlands Residential Mortgage complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Sep 18, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Jan 17, 2025MortgagesTrouble during payment processPayment processARExplainedYes
Oct 18, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyTXExplainedYes
Mar 7, 2023MortgagesTrouble during payment processNCExplainedYes
Jul 26, 2022MortgagesTrouble during payment processTXExplainedYes
Jul 24, 2022MortgagesTrouble during payment processTXExplainedYes
Jan 10, 2022MortgagesTrouble during payment processTXExplainedYes
Dec 9, 2021MortgagesTrouble during payment processCOExplainedYes
Nov 3, 2021MortgagesTrouble during payment processARExplainedYes
May 27, 2021MortgagesTrouble during payment processWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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