Case file
Auto loans & leases
Complaint 5040679 Synchrony
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Billing problem
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 24, 2021Complaint received
- Dec 24, 2021Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 15, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | NJ | In progress | Yes |
| Sep 3, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | AZ | Explained | Yes |
| Sep 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | MD | Fixed | Yes |
| Aug 21, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Money back | Yes |
| Aug 9, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | FL | Explained | Yes |
| Aug 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | TX | Explained | Yes |
| May 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | FL | Explained | Yes |
| Apr 10, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | CA | Explained | Yes |
| Apr 5, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | NV | Explained | Yes |
| Jan 11, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | FL | Explained | Yes |
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