Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Auto loans & leases

Complaint 5130985 Synchrony

Money back
Company
Synchrony
Product
Vehicle loan or lease · Loan
Detail
Billing problem
From
California 92701
Filed by
Referral
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 19, 2022Complaint received
  2. Jan 20, 2022Sent to Synchrony (1 day later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with Synchrony?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Synchrony's record

More Synchrony complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNJIn progressYes
Sep 3, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanAZExplainedYes
Sep 2, 2026Auto loans & leasesManaging the loan or leaseBilling problemMDFixedYes
Aug 21, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAMoney backYes
Aug 9, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanFLExplainedYes
Aug 8, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
May 10, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Apr 10, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
Apr 5, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNVExplainedYes
Jan 11, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience