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Case file

Credit cards

Complaint 5262723 Wise

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
Texas 75287
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 25, 2022Complaint received
  2. Feb 25, 2022Sent to Wise
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Wise complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2025Credit cardsClosing your accountCompany closed your accountNMExplainedYes
Nov 9, 2021Credit cardsClosing your accountCompany closed your account-ExplainedYes
Jul 27, 2021Credit cardsClosing your accountCompany closed your account-ExplainedYes
Nov 29, 2020Credit cardsClosing your accountCompany closed your accountKYMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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