Complaint 5270102 Albert

Explained

Company: Albert
Product: Credit card or prepaid card · General-purpose prepaid card
Issue: Problem getting a card or closing an account
Detail: Trouble closing card
From: Texas 76028
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint provided an opportunity to answer consumer's questions

Feb 28, 2022Complaint received
Feb 28, 2022Sent to Albert
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Albert complaints about problem getting a card or closing an account

Received	About	Issue	State	Answer	On time
Aug 9, 2025	Prepaid & gift cards	Problem getting a card or closing an accountTrouble closing card	LA	Explained	Yes
Nov 27, 2024	Prepaid & gift cards	Problem getting a card or closing an accountTrouble closing card	TX	Explained	Yes
Feb 12, 2024	Prepaid & gift cards	Problem getting a card or closing an accountTrouble closing card	FL	Explained	Yes
May 24, 2022	Prepaid & gift cards	Problem getting a card or closing an accountTrouble closing card	OH	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works