Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 5344114 Upgrade

Explained
Company
Upgrade
Product
Credit card or prepaid card · Government benefit card
From
Ohio 457XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 20, 2022Complaint received
  2. Mar 20, 2022Sent to Upgrade
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Upgrade?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Upgrade's record

More Upgrade complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Sep 21, 2023Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Nov 9, 2022Debt relief & credit repairUnexpected or other feesNVExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience