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Bank accounts

Complaint 5350729 Community Financial System

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
New York 13308
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 22, 2022Complaint received
  2. Apr 12, 2022Sent to Community Financial System (21 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Community Financial System complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYIn progressYes
Jul 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Apr 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVTExplainedYes
Jan 31, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Sep 26, 2025Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountPAExplainedYes
Mar 31, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Mar 28, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Feb 21, 2024Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountPAExplainedYes
Jul 2, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Mar 3, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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