Complaint 5351928 Albert

Explained

Company: Albert
Product: Money transfer, virtual currency, or money service · Domestic (US) money transfer
Issue: Money was not available when promised
From: New York 10304
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint is the result of an isolated error

Mar 22, 2022Complaint received
Mar 22, 2022Sent to Albert
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Albert complaints about money was not available when promised

Received	About	Issue	State	Answer	On time
Jan 25, 2026	Money transfers & apps	Money was not available when promised	GA	Explained	Yes
Apr 5, 2025	Crypto	Money was not available when promised	NY	Explained	Yes
Jun 10, 2024	Money transfers & apps	Money was not available when promised	UT	Explained	Yes
Nov 9, 2023	Crypto	Money was not available when promised	FL	Explained	Yes
Aug 1, 2023	Money transfers & apps	Money was not available when promised	TX	Explained	Yes
May 27, 2023	Money transfers & apps	Money was not available when promised	VA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works