Case file
Mortgages
Complaint 5529114 USAA
Explained- Product
- Mortgage · VA mortgage
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- May 2, 2022Complaint received
- May 2, 2022Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 15, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Aug 14, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Aug 14, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Aug 5, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | GA | Explained | Yes |
| Aug 4, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Aug 1, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | TX | Explained | Yes |
| Jul 22, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | AE | Explained | Yes |
| Jul 19, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | TX | Explained | Yes |
| Jul 19, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | LA | Explained | Yes |
| Jul 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | MI | Explained | Yes |
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