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Credit reporting

Complaint 5659540 Netspend

Explained
Company
Netspend
Product
Credit reporting, credit repair services, or other personal consumer reports · Other personal consumer report
Detail
Problem canceling credit monitoring or identify theft protection service
From
Arizona 85705
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 11, 2022Complaint received
  2. Jun 15, 2022Sent to Netspend (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about identity theft protection or other monitoring services

ReceivedAboutIssueStateAnswerOn time
Jun 6, 2023Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceNCExplainedYes
May 10, 2023Credit reportingIdentity theft protection or other monitoring servicesReceived unwanted marketing or advertisingCAExplainedYes
Apr 22, 2023Credit reportingIdentity theft protection or other monitoring servicesDidn't receive services that were advertisedMOExplainedYes
Feb 27, 2021Credit reportingIdentity theft protection or other monitoring servicesDidn't receive services that were advertisedTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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