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Student loans

Complaint 5682595 KeyBank

Explained
Company
KeyBank
Product
Student loan · Private student loan
Detail
Can't get other flexible options for repaying your loan
From
Oregon 97132
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 17, 2022Complaint received
  2. Jun 30, 2022Sent to KeyBank (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsOHExplainedYes
Mar 5, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsPAExplainedYes
Apr 13, 2024Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
May 12, 2022Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
Oct 8, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNJExplainedYes
Sep 15, 2021Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Aug 16, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNJExplainedYes
Mar 2, 2021Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Sep 13, 2020Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCOExplainedYes
Feb 4, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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