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Case file

Bank accounts

Complaint 5695645 Heartland Payment Systems

Explained
Product
Checking or savings account · Checking account
Detail
Can't close your account
From
California 94080
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 21, 2022Complaint received
  2. Jun 22, 2022Sent to Heartland Payment Systems (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heartland Payment Systems complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 29, 2026Bank accountsClosing an accountCan't close your accountNHExplainedYes
Sep 24, 2025Bank accountsClosing an accountCompany closed your accountORExplainedYes
Sep 24, 2025Bank accountsClosing an accountCompany closed your accountORExplainedYes
May 10, 2022Bank accountsClosing an accountCan't close your accountCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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