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Credit cards

Complaint 5714060 First Horizon Bank

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Tennessee 38135
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 27, 2022Complaint received
  2. Jun 27, 2022Sent to First Horizon Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Horizon Bank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Jun 15, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Jan 15, 2025Payday & personal loansProblem when making paymentsTXMoney backYes
Sep 10, 2024Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Jun 5, 2024Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes
Jun 1, 2024Credit cardsProblem when making paymentsProblem during payment processORExplainedYes
Mar 27, 2023Payday & personal loansProblem when making paymentsTXMoney backYes
Nov 30, 2022Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueTXExplainedYes
May 23, 2022Credit cardsProblem when making paymentsProblem during payment processNHExplainedYes
Apr 15, 2022Payday & personal loansProblem when making paymentsMDExplainedYes
Feb 11, 2022Credit cardsProblem when making paymentsProblem during payment processMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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