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Auto loans & leases

Complaint 5904557 Umpqua

Explained
Company
Umpqua
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
New Jersey 08021
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 22, 2022Complaint received
  2. Aug 22, 2022Sent to Umpqua
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Umpqua complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Aug 8, 2022Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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