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Auto loans & leases

Complaint 5909938 Upstart

Explained
Company
Upstart
Product
Vehicle loan or lease · Loan
Detail
Confusing or misleading advertising or marketing
From
Texas 78641
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 23, 2022Complaint received
  2. Aug 24, 2022Sent to Upstart (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upstart complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Jul 31, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingFLExplainedYes
Jun 16, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeGAExplainedYes
May 14, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeFLExplainedYes
Apr 14, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingOHExplainedYes
Sep 19, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketing-ExplainedYes
Aug 8, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingFLExplainedYes
Dec 15, 2021Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkTXExplainedYes
May 13, 2021Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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