Case file
Credit cards
Complaint 5964857 KeyBank
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 9, 2022Complaint received
- Sep 9, 2022Sent to KeyBank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 3, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | OH | Explained | Yes |
| Mar 11, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | NY | Explained | Yes |
| Jan 29, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | OH | Explained | Yes |
| Jul 17, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NY | Explained | Yes |
| Jul 11, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | MI | Explained | Yes |
| Feb 4, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | OH | Explained | Yes |
| Jul 30, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | NY | Explained | Yes |
| Dec 26, 2023 | Credit cards | Trouble using your cardCan't use card to make purchases | DE | Explained | Yes |
| Nov 21, 2022 | Credit cards | Trouble using your cardCan't use card to make purchases | NY | Explained | Yes |
| Mar 23, 2022 | Credit cards | Trouble using your cardAccount sold or transferred to another company | CO | Explained | Yes |
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