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Mortgages

Complaint 5985680 Franklin Credit Management

Explained
Product
Mortgage · Conventional home mortgage
From
Puerto Rico 00745
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 15, 2022Complaint received
  2. Oct 28, 2022Sent to Franklin Credit Management (43 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Franklin Credit Management complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Mar 25, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Nov 3, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMNExplainedYes
Oct 3, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Sep 29, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPRExplainedYes
Sep 16, 2025MortgagesTrouble during payment processFees chargedMNExplainedYes
Sep 16, 2025MortgagesTrouble during payment processPayment processMNExplainedYes
Jul 16, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKYExplainedNo
Nov 6, 2024MortgagesTrouble during payment processLien releaseMIExplainedYes
Aug 6, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jul 30, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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