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Complaint log

Franklin Credit Management complaint log

The newest complaints about Franklin Credit Management, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026MortgagesStruggling to pay mortgageForeclosureINIn progressYes
Aug 7, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedNo
Jun 10, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
May 14, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysMOExplainedYes
Mar 25, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Mar 19, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Feb 18, 2026MortgagesStruggling to pay mortgageForeclosureMNExplainedYes
Jan 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Nov 9, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Nov 3, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMNExplainedYes
Oct 3, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Sep 29, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPRExplainedYes
Sep 16, 2025MortgagesTrouble during payment processFees chargedMNExplainedYes
Sep 16, 2025MortgagesTrouble during payment processPayment processMNExplainedYes
Aug 28, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Jul 16, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKYExplainedNo
Mar 1, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtCOExplainedYes
Dec 30, 2024MortgagesStruggling to pay mortgageForeclosureNJExplainedYes
Nov 8, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Nov 6, 2024MortgagesTrouble during payment processLien releaseMIExplainedYes
Oct 30, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Oct 8, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Sep 23, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Aug 20, 2024MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Aug 20, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Aug 6, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jul 30, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Jul 8, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSCExplainedYes
Dec 27, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Dec 7, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Nov 16, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Nov 2, 2023MortgagesStruggling to pay mortgageForeclosureTNExplainedYes
Oct 31, 2023MortgagesStruggling to pay mortgageForeclosureMNExplainedYes
Oct 11, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedYes
Sep 21, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyPRExplainedYes
Jun 26, 2023MortgagesStruggling to pay mortgageGAExplainedYes
Jun 13, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Jun 9, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedOHExplainedYes
May 28, 2023MortgagesStruggling to pay mortgageCTExplainedYes
May 3, 2023MortgagesStruggling to pay mortgageTNExplainedYes
Apr 19, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Apr 14, 2023MortgagesTrouble during payment processPRExplainedYes
Mar 28, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedFLExplainedYes
Mar 23, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedOHExplainedYes
Jan 26, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Jan 16, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Nov 29, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Nov 28, 2022MortgagesStruggling to pay mortgagePRExplainedYes
Nov 18, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Sep 15, 2022MortgagesTrouble during payment processPRExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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