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Money transfers & apps

Complaint 6001229 Shellpoint Mortgage Servicing

Explained
Product
Money transfer, virtual currency, or money service · Traveler's check or cashier's check
From
Florida 324XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Sep 21, 2022Complaint received
  2. Sep 21, 2022Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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