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Case file

Debt collection

Complaint 614033 American Student Assistance

Explained
Product
Debt collection · Federal student loan
Detail
Threatened to take legal action
From
Oregon 97024
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 26, 2013Complaint received
  2. Nov 26, 2013Sent to American Student Assistance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Student Assistance complaints about communication tactics

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2023Debt collectionCommunication tacticsFrequent or repeated callsORExplainedYes
May 5, 2017Debt collectionCommunication tacticsFrequent or repeated callsOHExplainedYes
Jan 30, 2014Debt collectionCommunication tacticsFrequent or repeated callsDCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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