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Credit cards

Complaint 6235102 New York Community Bank

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Card was charged for something you did not purchase with the card
From
California 95678
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 21, 2022Complaint received
  2. Nov 22, 2022Sent to New York Community Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New York Community Bank complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementINIn progressYes
Jun 9, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNJExplainedYes
Jun 8, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Jun 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Sep 9, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAMoney backYes
Mar 10, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Jan 4, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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