Case file
Money transfers & apps
Complaint 6281765 Securus J
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 2, 2022Complaint received
- Dec 5, 2022Sent to Securus J (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Securus J complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 14, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Jul 1, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| May 8, 2026 | Money transfers & apps | Other transaction problem | MO | Explained | Yes |
| May 4, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| May 3, 2026 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Feb 13, 2026 | Money transfers & apps | Other transaction problem | MO | Explained | Yes |
| Jan 28, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Dec 11, 2025 | Crypto | Other transaction problem | LA | Explained | Yes |
| Jun 4, 2025 | Crypto | Other transaction problem | FL | Explained | Yes |
| Apr 18, 2025 | Money transfers & apps | Other transaction problem | GA | Explained | Yes |
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