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Crypto

Complaint 6439631 Donut

Explained
Company
Donut
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Oregon 97701
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jan 16, 2023Complaint received
  2. Mar 2, 2023Sent to Donut (45 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Donut complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jan 25, 2023CryptoMoney was not available when promisedMIExplainedYes
Dec 1, 2022CryptoMoney was not available when promisedTXExplainedYes

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