Complaint log
Donut complaint log
The newest complaints about Donut, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 1, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 31, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 25, 2023 | Crypto | Money was not available when promised | Explained |
| Jan 21, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 21, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 20, 2023 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Jan 16, 2023 | Crypto | Money was not available when promised | Explained |
| Dec 12, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 10, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 2, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 1, 2022 | Crypto | Money was not available when promised | Explained |
| Nov 29, 2022 | Crypto | Fraud or scam | Explained |
| Nov 22, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works